A 15-minute face to face consultation and patch test is required for all new clients requesting a colour service. During this free of charge appointment, a quotation can also be estimated and provided. A colour service cannot be honoured without a consultation having taken place at least 48 hours prior to an appointment.
A £35 deposit will need to be taken during a consultation, to secure a colour appointment. Deposits are non-refundable but can be carried over if the date/time of the appointment requires adjustment. However, any adjustments must be made with atleast 48 hours notice or this could result in loss of deposit.
A reminder email will be sent to you 72 hours prior to your appointment. Any appointments cancelled without 48 hours notice will result in loss of the full deposit amount. An extra charge will be added to the next booking for any missed appointments which didn’t require a deposit.